Questions to ask a financial adviser

Use the first meeting to establish who is responsible for the advice, whether the firm handles your situation, what you will receive and what it costs. Ask for enough written detail to compare proposals afterwards, without deciding on the spot.

By Advisedly Editorial TeamUpdated Editorial standards
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Five answers to bring home

AskWrite downFollow up if unclear
Who provides my advice?Firm, adviser and contact detailsWhich firm carries responsibility?
What exactly will you do?Scope and written outputWhat is outside the agreed work?
What will it cost?Initial and annual amounts in poundsAre implementation and investment charges extra?
What happens after the plan?Handover or ongoing serviceWho monitors it and when?
When do I commit?Agreement and next stepWhat work creates a charge?

You can copy these questions into your own notes. Leave space for each firm's answers so you compare the same points.

Regulation and services

How are you authorised to give me advice?Cross-check the answer with the FCA register.
Are you independent or restricted?If restricted, ask what the restriction actually covers.
Are you an appointed representative?If so, understand which principal firm is responsible.
Check an adviser

Who they help and their experience

What type of clients are your best fit?Listen for a specific answer rather than “everyone”.
How often do you advise on my type of problem?Retirement, business owners, inheritance, protection and other areas may need different experience.
Do you require a minimum pension or investment amount?Check this before completing a detailed review of your finances.

Fees

What will I pay in year one?Ask for pounds, not only percentages.
What will I normally pay each year after that?Separate ongoing advice from platform and investment costs.
Is the fee tiered, capped or negotiable?Understand how it changes if your assets change.
Use fee calculator

Ongoing service

What happens between annual reviews?Ask what work the adviser does throughout the year.
Who will I deal with day to day?The person you meet initially may not be your main contact.
What happens if I no longer want ongoing advice?Ask how to cancel, whether there are charges and what you will need to manage yourself.

Follow up broad answers with a practical example

If a firm says it provides comprehensive planning, ask what it would deliver for the decision you have described. If it promises regular reviews, ask what a completed review contains and who initiates it. If it says fees are competitive, ask for the total in pounds and the exclusions.

Try a relevant change in circumstances: an unexpected pension withdrawal, a delayed business sale or a new family commitment. Ask how the service would respond, what information it would need and whether extra charges would apply. This is a test of scope, not a request for a recommendation before the fact-find.

Write down anything that needs confirmation. Useful questions have an answer you can compare with the engagement terms later. You do not need to challenge every detail in one meeting, but identity, responsibility, costs and the next stage should be clear before you commit.

If you are bringing a partner or another trusted person, agree the main questions beforehand. Make space for each person to understand the answer. A decision made jointly should not depend on one attendee silently accepting terminology they do not understand.

Sources and further reading

MoneyHelper: Choosing a financial adviser ↗

MoneyHelper: financial adviser fees ↗

MoneyHelper: Do you need a financial adviser? ↗

Interview the adviser: do you help people like me, what work is included, what will I pay in pounds, and who will I deal with?

Take good questions with you.

A useful first meeting helps you understand experience, scope, cost and who you will deal with. Our printable pack gives you space to prepare your questions and record the answers.

Get the first-meeting pack